Privacy Policy
Last Updated: December 2, 2024
Our Privacy Promise
- ✓ We never sell your data. Not to advertisers. Not to data brokers. Not ever.
- ✓ No ads. No trackers. We make money from subscriptions, not your attention.
- ✓ Your conversations aren't used to train AI. They're processed for your insights only.
- ✓ Delete everything with one click. Your account, your data, your choice.
Personal growth is personal. We built ProSocial knowing you'd share sensitive things with us—your communication challenges, your personality insights, your practice conversations. Here's exactly how we handle that trust.
What We Collect & Why
To create your account:
- Your email address (so you can log in)
- Your name (optional—only if you want personalized coaching)
To show you your patterns:
- Your assessment responses (so we can calculate your scores)
- Your personality insights (so you can track growth over time)
To give you AI coaching:
- Your practice conversations (so AI can give you feedback)
- Voice recordings when you use voice features (processed, then deleted)
To keep the app running smoothly:
- Basic usage data (which features you use, so we know what to improve)
- Device info (browser, OS—just for compatibility)
Who We Work With
We partner with a few trusted services to run ProSocial:
- Clerk handles your secure login
- Stripe processes payments (your card info never touches our servers)
- AI providers power the coaching features that give you real-time feedback
All our partners meet strict privacy standards. We don't share more than necessary.
How AI Helps You Grow
Here's the thing about AI coaching: it needs to understand your conversations to give you useful feedback. But there's a big difference between processing your data and keeping it.
- AI reads your practice conversations in real-time to coach you
- Voice recordings are transcribed, then deleted
- Your data is never used to train AI models—it's processed for your results only
Your Data, Your Timeline
We keep your data as long as it's useful to you:
- Account & assessment data: As long as you want it (delete anytime from Settings)
- Conversation history: Stays so you can review past practice sessions
- Voice recordings: Deleted within 7-30 days
We don't hold your data hostage. When you're done with ProSocial, so is your data.
You're In Control
You can always:
- See your data — Request a copy anytime
- Fix mistakes — Update any incorrect info
- Export everything — Take your data with you
- Delete your account — One click removes everything permanently
How We Keep Your Growth Private
Your personal development journey deserves real protection:
- All data encrypted in transit and at rest
- Secure authentication through Clerk (industry standard)
- Sensitive data gets extra encryption (AES-256)
Questions?
We're real people who care about this stuff. Reach out anytime:
- Email us: [email protected]